Holiday Inn Los Angeles - LAX Airport, an IHG Hotel

Whole hotel was great. First, the shuttle from LAX was very convenient, both arriving and when my stay ended. I had an early flight in, and I arrived well before check-in. Front desk staff was great, and found a room that was available and allowed me to check-in early for free. The bed and pillows were some of the best I'd ever slept on in a hotel and really, isn't that the most important thing? Room was clean, AC worked great, and shower pressure was good (although shower head was a little low, but I'm over 6-feet tall, so if you're not, it shouldn't be a problem). I did have to work a bit while I was there, and the desk area was very comfortable and free Wi-Fi worked terrific! Location was pretty good. It's a short distance for the airport, there's a McDonald's right in front of the hotel if you need a quick bite to eat and don't want to go to the in-hotel restaurant. (It looked good but I didn't eat there.) LA isn't the most walkable city, but you can hit a few places in the Inglewood area on foot from here. I visited Randy's Donuts, which was about a 20-30 minute walk north, and an LA landmark with the giant donut on the roof. There is also a very conveniently located Amazon locker about 10 minute walk away at the Denny's if you forgot to bring something and need to order. I did walk east a bit toward SoFi Stadium. It's a LONG walk and I felt a little unsafe walking under the 405, and would recommend an Uber/Lyft for that one. It can be done, but you're better off getting a ride share OR, if you're going for a game, the hotel offers a shuttle to and from for $35 round-trip, which sounds like a good deal to me.

Perfect location for travelling by air, round the corner to LAX, free shuttle service to the airport running every 20 mins, clean and comfortable room, comfortable beds,

The concierge, Joe, is really what made my experience so wonderful. I had a bad experience trying to get a car rental, and decided to take the airport shuttle to the hotel instead. When I was utterly frustrated and starting to feel dejected about the whole trip, Joe stepped up and took care of getting me an early check-in. After some time in my room he informed me of all the services they had to offer and even helped me book a couple tours. My daughter and I had a wonderful stay because of him!

The shuttle driver was excellent. The night of my arrival, he stopped just to pick me up. I think he may have actually been done for the night. I will come again to this motel mainly because of him. Great fellow. I hope you realize what you have as an employee in him. On the other hand, I purchased a stale bag of potato chips from you reception area. I came down with them and asked that they be omitted from my bill but the gal at the front desk did not remove the charge as she said she would.

the kindness of the staff and the overall size of the room. it was a comfortable stay.